Manage all your reservations in one place! With the Reservations tool in the SpotHero Control Panel, you can review upcoming, active, and past reservations. Search, filter, and export all your reservation details in just a few clicks—making it convenient to access everything you need.
Review Reservations
Step 1: Log in to the SpotHero Control Panel and select one or more facilities from the sidebar. Remember to deselect the facility that is automatically selected upon login if you do not want to view reservations for that location. | Step 2: Select the Reservations page in the top bar. | Step 3: Click Filters or use the search bar to view specific reservations based on Rental ID, license plate, start and end dates, type of rate, rental status (valid or canceled).
To download the reservation details from the data table, click Export Data. |
Please be note that the data on the Reservations tab should not be used for payment reconciliation.
The data in this table is derived from booking information, with reservations filtered by their start date. Since payment details can still be modified after a reservation ends, remittance is based on the reservation's end date (monthly reservations are an exception to this rule, as remittance is based on the reservation's start date).
For example, if you apply a date range filter from 04/01/24 to 04/30/24, a reservation spanning from 03/31/24 to 04/02/24 will not appear in table on the Reservations page, but it will be included in the April 2024 remittance.
For accurate payment reconciliation, please refer to the Accounting tab.
Questions?
Contact your SpotHero Rep or sellersupport@spothero.com